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  • Welcome
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  • Learn
    • Covisint Identity Services
    • Covisint Messaging Services
    • Covisint IoT Services
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  • APIs
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  • Introduction
  • 1. Definition of Terms
  • 2. Identity Management Roles
  • 3. Inviting a User
  • 4. Inviting an Organization
  • 5. Registering as a New User
  • 6. Registering as a New Organization
  • 7. Approving Pending Request
    • 7.1. Approve a Pending User Request
    • 7.2. Approve a Pending Organization Request
  • 8. Granting a Service Package to an Organization
  • 9. Granting a Service Package to a User
  • 10. Removing Package from User
  • 11. Removing User
  • 12. Requesting Service Package for my Organization
  • 13. Requesting Service Package
  • 14. Suspending a Package from an Organization
  • 15. Permanently Removing a Package from an Organization
  • 16. Suspending a Package from a User
  • 17. Unsuspending a Package from a User
  • 18. Suspending a User
  • 19. Unsuspending a User
  • 20. Viewing Pending Requests
  • 21. Viewing and Updating Your User Profile
  • 22. Resetting Password
  • 23. Changing Password
  • 24. Specifying Password
  • Back to Learning Center

Requesting Service Package

Description

This section illustrates how a user can request a service package. A user will only be able to request service packages available for their organization.

Who can perform this function?

A user with basic user role and above

Steps

  1. Log in to CIS.
  2. Click the My Profile menu.
  3. Click Request a Service Package.
  4. Select the desired service package by clicking the Request button.
  5. Review the details of the package you are requesting, enter the request reason, and click Continue.

Result

Your service package request has been submitted successfully.

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