Removing Roles

Remove the Solution Center Company Admin role from a user account for a company

Who can perform this function?

Any of the roles below:

  • Solution Center Admin
  • Solution Center Company Admin

Steps:

  1. Click the Solutions tab.
  2. On the left panel of the Solution Center, click User Management.
  3. A list of user accounts for your company will be displayed.
  4. Select a user by clicking on the edit icon next to the desired user name.
  5. Uncheck the box next to COMPANY ADMIN, and click the Save button to assign the company admin role to the user.

Remove the Solution Center Solution Admin role from a user account for a solution

Who can perform this function?

Any of the roles below:

  • Solution Center Admin
  • Solution Center Company Admin

Steps:

  1. Click the Solutions tab.
  2. On the left panel of the Solution Center, click Solutions. A list of all the solutions that have access to the solution center will be displayed.
  3. Select your solution by clicking on the solution name.
  4. Click the Users tab. A list of users who have access to your solution will be displayed.
  5. Select a user by clicking on the edit icon next to the desired user name.
  6. Uncheck the box next to SOLUTION ADMIN, and click the Save button to assign the solution admin role to the user.

Remove the Solution Center Instance Admin role or Solution Center Instance Developer role from a user account for an instance

Who can perform this function?

Any of the roles below:

  • Solution Center Admin
  • Solution Center Company Admin
  • Solution Center Instance Admin

Steps:

  1. Click the Solutions tab.
  2. On the left panel of the Solution Center, click Solutions. A list of all the solutions for your company that have access to the solution center will be displayed.
  3. Select your solution by clicking on the solution name. A list of all the instances for the selected solution will be displayed.
  4. Select an instance by clicking on the instance name to retrieve an instance.
  5. Click the Users tab. A list of all the users for your instance will be displayed.
  6. Select a user by clicking on the edit icon next to the desired user name.
  7. Uncheck the box next to INSTANCE ADMIN, and click the Save button to assign the solution admin role to the user.